Boho Casino Terms & Conditions

1. About these terms

These Terms & Conditions form a legal agreement between you and Boho Casino in relation to your use of the website, account services, games and related features. They apply whenever you access the website, whether you browse as a visitor or use an account. Other notices, game rules, promotional conditions, privacy information and responsible gambling material may also apply. If another condition applies to a particular service, that condition will be made available to you before or during your use of that service.

You should keep a copy of these terms for your records. Boho Casino may update, replace or amend these terms when reasonably necessary, including where there are changes to laws, technology, services or operating requirements. The latest version will be made available on the website. If you continue to use the website after an updated version is published, you will generally be treated as having accepted the revised terms. If you do not agree with a change, you should stop using the website and follow the available account closure process.

These terms are intended for players in Australia and should be read with the laws that apply to you. Nothing in these terms is intended to exclude, restrict or replace any consumer right or other protection that cannot lawfully be excluded. If any part of these terms is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

Using the website

• You must use the website only for lawful purposes and in accordance with these terms.
• You must not use the website if gambling is prohibited for you under applicable law or if you are located in a place where the relevant services are not available.
• You are responsible for checking whether online gambling is legal for you before accessing or using the website.
• Website content, games and features may be changed, suspended or withdrawn without notice where this is reasonably necessary.
• Technical errors, interruptions or maintenance may affect availability, and access is not guaranteed to be continuous or error-free.

2. Accounts, eligibility and verification

To use account-based services, you may need to register an account and provide accurate, current and complete information. You must be at least 18 years old and meet any other eligibility requirement that applies to your location or the service you wish to use. You must not create or use an account on behalf of another person, and you must not allow another person to access your account.

You are responsible for keeping your login details confidential and for all activity carried out through your account, unless the activity resulted from a failure by Boho Casino to protect its systems. If you believe that your account details have been disclosed, misused or accessed without permission, you should stop using the account and notify the available support team through the website as soon as possible.

Boho Casino may need to verify your identity, age, location, payment information or source of funds. This can occur when you register, before certain transactions, when your activity changes, or at other times required by applicable law and internal procedures. You must provide documents or information that are genuine, readable and up to date. Verification may affect access to some services while checks are completed.

An individual should generally maintain only one personal account unless Boho Casino has expressly approved another arrangement. Duplicate, inaccurate, suspicious or improperly created accounts may be restricted, suspended or closed. Where an account is closed or restricted, any decision about unsettled play or funds will be handled in accordance with applicable law, these terms and the circumstances of the account.

Account suspension or closure

You may request closure of your account through the account or support options made available on the website. Boho Casino may also suspend, restrict or close an account where there is a suspected breach of these terms, a legal or regulatory requirement, a security concern, a verification issue, suspected fraud, unusual activity, or a concern about the integrity of play. Information may be retained where required for legal, security, dispute resolution or responsible gambling purposes.

3. Deposits, play and withdrawals

You may only use a payment method that belongs to you or that you are authorised to use. Payment details must be entered accurately. Boho Casino may refuse, delay or reverse a transaction where it cannot be properly authorised, where verification is incomplete, where a payment provider declines it, or where the transaction appears inconsistent with applicable requirements.

You should check the transaction details shown on the website before confirming a deposit or other payment request. Once a transaction has been confirmed, it may not always be possible to cancel it. Any available transaction methods, processing information, fees, restrictions or conditions will be shown on the relevant page or during the transaction process. You remain responsible for charges imposed by your bank, card provider or other payment service.

You must not deposit funds for the purpose of transferring money to another person or using the account as a payment service. Deposits should be made only with money that you can afford to lose. If a payment is reversed, disputed, unauthorised or otherwise invalid, Boho Casino may investigate the matter and take reasonable steps to protect the account, payment system and other players.

Games are offered for entertainment and involve risk. Outcomes are determined by the applicable game rules and relevant technical systems. You accept the result of a completed game unless there is a clear technical or processing error. If a game is affected by a material malfunction, Boho Casino may void or correct affected activity in a manner consistent with the game rules and applicable law.

Where withdrawals are available, requests may be subject to identity, payment, account and security checks. The available withdrawal method and any applicable conditions will be displayed on the website. You must ensure that the information supplied for a withdrawal is correct. Boho Casino may return funds using an appropriate verified method where necessary to meet legal, security or payment requirements.

4. Promotions, conduct and responsible gambling

Promotions, bonuses, competitions and other offers may have separate conditions. Those conditions will apply in addition to these terms and should be read before an offer is accepted. They may explain eligibility, qualifying activity, expiry, contribution rules, maximum benefits, withdrawal requirements or other restrictions. If there is a conflict between a promotion's specific conditions and these general terms, the specific conditions will apply to that promotion to the extent of the conflict.

You must not manipulate a promotion, create accounts to obtain an unintended benefit, use another person's payment method, exploit a software error or engage in any conduct intended to unfairly affect a game or service. Boho Casino may withdraw an offer, correct an error, restrict participation or review related activity where an offer has been misused or made available in error.

Prohibited conduct

• Using automated systems, bots, scripts or tools designed to interfere with the website or games.
• Attempting to gain unauthorised access to accounts, systems, data or security features.
• Uploading malicious code or content, or using the website to harm another person or service.
• Providing false, misleading or incomplete information during registration, verification or support enquiries.
• Colluding with other players, cheating, manipulating play or taking advantage of a known technical fault.
• Using the website to conduct unlawful activity, conceal funds or breach sanctions, payment rules or other legal requirements.

Responsible gambling

Gambling should be treated as entertainment, not as a way to make money or solve financial problems. Set a budget before you play and do not use money needed for rent, bills, food or other essential expenses. Do not chase losses, borrow money to gamble, or play when you are upset, intoxicated or under pressure. You should take regular breaks and stop if gambling is no longer enjoyable or feels difficult to control.

Account tools and support options may be available to help you manage your play, including deposit controls, activity information, time reminders, cooling-off options or account exclusion. Availability may depend on the service and your circumstances. If you are concerned about your gambling, use the responsible gambling information on the website and consider seeking independent support from an appropriately qualified Australian service.

If you believe you have a gambling problem, you can ask for your account to be restricted or closed. A request for a break or exclusion should be made before continuing to play. You should not try to bypass a restriction by opening another account, and Boho Casino may take reasonable steps to identify and close accounts created to avoid a responsible gambling measure.

5. Privacy, complaints and general legal information

Personal information is handled in accordance with the applicable privacy information published on the website. This may include information collected for account administration, identity checks, payments, security, fraud prevention, customer support, responsible gambling and legal compliance. By using the website, you acknowledge that information may need to be processed or shared with service providers where reasonably necessary for these purposes and as permitted by law.

If you have a question, transaction concern or complaint, review the relevant help and support options available on the website and provide enough information for the matter to be investigated. This may include your account details, the date of the event, transaction information and a clear description of the issue. You should not send sensitive payment credentials or passwords through an unverified channel.

Boho Casino may use reasonable measures to protect the website, players and payment systems. You must cooperate with investigations and provide information that is reasonably requested. Nothing in these terms prevents you from exercising a right or making a complaint under applicable Australian law.

To the extent permitted by law, Boho Casino is not responsible for loss caused by events outside its reasonable control, including telecommunications failures, payment provider issues, internet outages, malicious attacks, natural events, changes in law or other significant disruptions. This does not limit liability that cannot legally be limited, including any mandatory consumer guarantee or protection.

These terms and your use of the website are subject to the laws that apply in Australia and in the relevant state or territory, without removing any mandatory rights available to you. Before playing, make sure you understand these terms, the rules for the particular game or promotion, and the responsible gambling options available to you.