Responsible Gaming

Gamble for entertainment

Casino games involve risk, and there is no guaranteed way to win. Outcomes are determined by the relevant game rules and chance. A win is never certain, and previous results do not predict future results. You should only gamble with money that you can afford to lose after your essential living costs and financial commitments have been covered.

Gambling should not be treated as an income source, an investment, or a solution to debt. If you are gambling to recover losses, pay bills, manage stress or improve your financial position, it may be time to pause and seek independent support. Taking a break early can help you keep control and make decisions without pressure.

Before you play

• Set a spending amount that fits comfortably within your budget.
• Decide how long you intend to play before starting a session.
• Keep gambling funds separate from money needed for rent, food, bills, savings and other commitments.
• Make sure you meet the legal age requirement that applies where you live.
• Avoid gambling when you are upset, tired, under the influence of alcohol or other substances, or trying to escape personal problems.
• Remember that a loss is a cost of entertainment and should not be chased with additional deposits.
• Do not borrow money, use credit intended for essential expenses or sell possessions to fund gambling.

A budget is most useful when it is decided before you play. Once you reach that amount or your planned time has ended, stop the session. Changing your limit because you are winning or losing can make it harder to remain in control.

Keep your account personal

Your account should be used only by you. Do not allow another person to access it, and do not use another person's account. Keep your login details private and take reasonable steps to protect your device and payment information. If you believe someone else has accessed your account, stop using it and follow the available account security or support process.

Tools for safer gambling

Boho Casino may make safer gambling features available to help you manage your activity. The tools offered, how they operate and any applicable conditions are shown through the relevant account or gaming settings. You should read the information provided before selecting a tool and choose controls that match your personal circumstances.

Deposit and spending controls

A deposit or spending limit can help you decide in advance how much money may be added to your account over a selected period. Set a limit that reflects your genuine entertainment budget. A limit should not be increased during a difficult session simply to continue playing. If you are unsure what limit is appropriate, consider taking a break instead.

Time and session controls

Time can pass quickly while playing online. Use any available session reminders, activity history or time controls to check how long you have been playing. Plan breaks and stop at the end of the period you selected. Regular breaks can make it easier to notice how gambling is affecting your mood, sleep, work, relationships and other responsibilities.

Cooling-off periods

A cooling-off period is a temporary break from gambling. It can be useful when you want space to review your habits without making a permanent decision. During a cooling-off period, you should not try to access the account through another account or ask another person to gamble on your behalf. Use the time to consider your budget and seek support if needed.

Self-exclusion

If you want to stop gambling for a longer period, self-exclusion may be appropriate. Self-exclusion is a formal request to restrict or close access to gambling services for the period selected or agreed through the available process. It is an important step, but it works best when combined with practical changes such as removing gambling applications, blocking promotional messages, limiting access to payment methods and telling a trusted person.

A self-exclusion request should be made honestly and carefully. Do not open another account or attempt to bypass a restriction. If you are concerned that you cannot stop on your own, contact an appropriate gambling support service for confidential guidance. Account restrictions may not remove every gambling opportunity elsewhere, so consider broader support and blocking options as well.

Recognising when gambling may be a problem

Problem gambling can affect anyone. It is not defined only by the amount of money lost. The frequency of gambling, the time spent playing, the effect on relationships and the reasons for gambling are also important. Warning signs can develop gradually, so noticing one or more of them is a good reason to pause and review your behaviour.

• Spending more time or money gambling than you planned.
• Trying to win back money after a loss or returning immediately after losing.
• Increasing your stakes because previous amounts no longer feel exciting.
• Feeling restless, irritable or uncomfortable when you try to stop.
• Thinking about gambling frequently while working, studying, resting or spending time with others.
• Hiding gambling activity, deposits, losses or account statements from family or friends.
• Borrowing money, missing payments or using money intended for household needs.
• Gambling to cope with anxiety, sadness, loneliness, stress, boredom or other difficult feelings.
• Neglecting work, study, health, sleep, relationships or other responsibilities.
• Continuing to gamble despite arguments, financial problems or other negative consequences.
• Trying to stop several times but being unable to maintain the break.
• Feeling regret, shame or loss of control after a gambling session.

If any of these signs feel familiar, stop gambling and take a break rather than trying to prove that you can regain control through another session. Review your transactions and recent activity, remove easy access to gambling funds, and speak with someone you trust. A qualified gambling counsellor can help you understand what is happening and plan practical next steps without judgement.

If someone close to you is affected

Gambling harm can affect partners, family members, friends and other people in the household. If you are worried about someone, choose a calm time to explain what you have noticed and how it affects you. Use specific examples rather than blame, and encourage the person to access professional support. Protect shared finances where appropriate, but avoid taking on gambling debts or trying to control the person's account yourself.

You can also seek support for your own wellbeing. You do not need to wait for the person who is gambling to ask for help. Gambling support services can provide information for people affected by another person's gambling, including guidance about boundaries, finances and conversations.

Getting support and taking action

Asking for help is a responsible step, not a failure. Australian players can seek confidential advice from a recognised gambling support service, a qualified counsellor, a financial counsellor or a health professional. These services can help you create a plan, understand your options, manage urges, address financial concerns and consider whether a break or self-exclusion is suitable.

You may find it helpful to tell a trusted family member, friend or colleague what you are trying to change. Ask them to support your limits, check in with you or help you stay away from gambling during a break. Sharing the plan can make it easier to follow and can reduce the pressure of managing the situation alone.

Practical steps you can take today

1. Stop playing and do not make another deposit while deciding what to do next.
2. Review your recent gambling activity and identify the times, situations or feelings that lead you to play.
3. Set an appropriate account limit, cooling-off period or self-exclusion through the available account process.
4. Remove saved payment details and reduce easy access to funds used for gambling.
5. Turn off gambling promotions and notifications where those options are available.
6. Install suitable website or application blocking tools on devices that you use.
7. Tell a trusted person about your plan and ask for practical support.
8. Contact a professional gambling, financial or health support service for advice suited to your circumstances.

If gambling is causing immediate financial, emotional or personal danger, prioritise your safety and seek urgent help from local emergency services or an appropriate crisis support service. If you are concerned about another person's immediate safety, do not leave them alone if it is unsafe to do so, and seek urgent assistance in your area.

Our role

Boho Casino aims to provide information and account features that support safer gambling. We may monitor activity for responsible gaming purposes and may take action where required by applicable rules, account conditions or responsible gambling procedures. We may also provide information about available restrictions or support options when appropriate.

No website or tool can remove all gambling risk. You remain responsible for making informed decisions and using the controls available to you. This page is general information and does not replace professional medical, financial or legal advice. For more information about account rules, privacy or the operation of particular features, review the relevant terms and policies that apply to your account.

If you are unsure which option is right for you, start with a break and ask for guidance before gambling again. Taking action early can help protect your finances, relationships, health and peace of mind.